Privacy and Personal Data Protection Policy (GDPR)

This Personal Data Protection Policy (GDPR) ("Policy") describes what types of personal data this Site is likely to collect and how such data may be used.

All operations involving your personal data are carried out in compliance with the regulations in effect, namely the French Data Protection Act of January 6, 1978 (No. 78-17). This Policy may be modified, supplemented or updated in order to comply with any legislative, regulatory, jurisprudential or technical changes. Before you start browsing, you must refer to the latest version of the Policy.

Our aim is to provide you with our Policy and to regularly update you on this page on any potential changes made to this Policy, so that you are always fully informed of which categories of information we collect, how we use them, and how we use them it. The Policy is an integral part of the Site’s general conditions of use, of which the user states that he/she is aware.

1. Who collects the Personal Data?

Ferlam Technologies
85 rue Monge
59100 Roubaix

2. Use and purposes for processing Personal Data

The notion “Personal Data” designates any information about a physical person whose identity is known or can be identified, directly or indirectly, by reference to one or more elements specific to him/her.

Personal data is information that identifies you such as your first name, last name, postal address, e-mail, telephone, company and any other Personal data relevant to the purposes defined below.

When you complete the contact form or create a “request for quote” account on our Site, personal data is collected during the validation process. This allows our company to receive an e-mail with the information entered. The e-mail received allows us to process your request and contact you, if necessary. The data is used only for the purpose got which is was collected. Under no circumstances shall the personal data entered and submitted via the form be transmitted, leased or marketed to third parties.

You can access and change the information in your customer area at any time in the section entitled “My personal information” and “My addresses”.

In accordance with the Data Protection Act of 06/01/1978, you have the right to access, correct and delete data concerning you and to oppose the processing of your personal data. If you want to exercise this right, you can contact us via the contact form on the site.

3. Personal Data retention period

- Creation of a “Request a Quote” account: The data all users who have been inactive (account access) for 3 years is deleted.
- Contact form: The data is kept for two years.

4. Conditions of exercise of your rights regarding your personal data under the regulations

You are informed that you have a right of access and rectification allowing you, if necessary, to rectify, complete or update your personal data.

The management of rights of access and rectification, as provided for by the Data Protection Act of January 6, 1978, is entrusted to our company.
You can exercise all these rights by contacting:

– by mail at the following address:

Ferlam Technologies
85 rue Monge,
59100 Roubaix

– by using the contact form

5. Security and confidentiality

Our company takes protective measures to ensure the confidentiality and security of your personal data and to prevent such data from being damaged, deleted or accessed by unauthorized third parties. Access to personal data is strictly limited to individuals who are authorised by virtues of their duties and who are bound by an obligation of confidentiality. However, no transmission or storage of personal data is ever completely secure. As a result, we cannot guarantee the foolproof security of the information transmitted or stored on the hosting server or our IT infrastructure.

6. Encryption protocol (HTTPS / SSL)

HTTPS (Hypertext Transfer Protocol Secure) is an Internet communication protocol that protects the integrity and confidentiality of data when transferring information between the user's computer and the Site. The HTTPS protocol is present on our Site in order to allow the Net surfers to consult it safely, whatever its contents. This prevents the personal data entered and sent via the form from being easily read by third parties during transit.

7. Website hosting

The website's hosting server is located within the European Union, in France. Our company will not transfer any Personal Data to a State that is not a member of the European Community.

8. Log files (server logs) & security policy

Event logs are text files that chronologically log events that occurred while access the Site. Log analysis can be used to understand the path of an attack and assess its impact. Our Site uses event logs as they integrate with our security policy to prevent risks, identify security incidents and reduce vulnerabilities. They are not used for other purposes. Event logs are kept for one year.

9. Cookies

A cookie is a small text file that can be placed on your device during the consultation of a website. A cookie file allows its issuer to identify the device in which it is registered during the period of validity or registration of said cookie. Certain cookies are essential to the use of the Site, while others allow to optimise and personalise the displayed content and to ensure an optimal user experience and adapted to personal preferences.

Our company asks all these external companies to comply with the Data Protection act of January 6, 1978. We inform you about the purpose of third-party cookies of which we are aware and the means you have to make choices regarding of these cookies.

The Site uses several categories of cookies, the purposes of which are described below:
– Ensure proper function of the Site
– Analyse the audience of the Site's pages
– Share on social networks

You have various ways to manage your cookies. You can always choose to disable these cookies. You can accept or refuse them on a case-by-case basis or systematically refuse the once and for all. We remind you that the setting is likely to change your conditions of access to our services requiring the use of cookies.

You can express your choice through your browser settings depending on the type of cookies you want to disable.

Most browsers accept cookies by default. However, you may decide to block these cookies or ask your browser to notify you when a website attempts to implement a cookie on your device.

To change the way in which your browser manages cookies, you must modify the settings in the privacy tab. Warning, certain features of the site may no longer work.

The configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your cookie settings.

For Chrome:

For Internet Explorer:

For Firefox:

For Opera: